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Frequently Asked Questions

Q: Can you make sure your bag are best quality in the market?

A: Yes, we focus on best quality replica. We focus on bags and Shoes, that is why we are most professional to identify good replica and bad ones. 


Q: How can I trust you?

A: You will receive buyer protection by ordering through PayPal in our store. If you do not receive your package within the expected time, you can claim your money back through PayPal.


Q: When will my order arrive?

A: We use different transportation methods to deliver packages in different countries. You can refer to our delivery information page. (Usually delivery takes 7-12 days)

Q: Can I return the product after I receive ?

A: Yes, we accept returns. If you are not satisfied with the product after receiving it. You can contact us through WhatsApp and obtain a return address.

Q:How can I track the shipping status?

A:After we ship the goods, we will inform you of the tracking number and logistics company. You can search for tracking information on the logistics company's website.


Q: What express companies do you work with?

A: We are working with fast logistics/express suppliers to deliver goods to the world by air. We cooperate with major and trusted express companies, including FedEx, UPS, DHL, EMS and other express suppliers.


Q:What is the product shipping from?

A:We ship from China.

Q: Will customs confiscate my package?

A: No, we use very safe transportation methods. Customs will not confiscate your package. And you don't need to pay customs duties either.


Quality Control

Q:How can you control the product quality?

A: We will inspect the appearance and details of each item before shipment.


Customer Service

Q: Any problem I met, can I go to the customer service?

A: Yes. No matter what problems you encounter on the website, you can contact us on WhatsApp. We will answer your question as soon as possible.

Q: What time of customer service available?

A: Our customer service is almost working all day. We will reply to you immediately upon seeing your question.